Solutionists Online Order Dispatch Management

Dispatch Control

The dispatch control process allows you to track, modify and change the status of orders throughout the entire dispatch process.

Being able to handle dispatch end-to-end in a single location ensures a reliable, efficient and transparent customer service with no room for errors.

Order Status

Update the order status for each stage of dispatch, from payment through to dispatch to easily track where each order is at.

Solutionists Dispatch Control Manage Returns

Manage Returns and Exchanges

Modify orders within the dispatch control to reflect item changes or returns.

Manage Refunds

Refund or charge a customer credit card to balance order modifications such as returns or exchanges.

Solutionists Dispatch Control Auto-generated Pick List

Print Picklist

Export a list of orders with a To Pick status for easy order fulfilment.

Solutionists Dispatch Control Track & Trace Email Notifications

Tracking Email Notifications

Auto-email your customers with custom messages, tracking numbers, and ETAs on order dispatch.

Solutionists Dispatch Control Track & Trace

Integrate with External Systems

Integrate your dispatch control module with external systems such as courier companies and fulfilment centres, or with sites such as Westfield to create a single dispatch hub.