A good B2B ecommerce system combines the best of B2C webstore technology with best practice online order management systems, customer specific pricing and configurable access control.

On top of the platform, custom business rules and tight integration with back office warehousing and customer management software completes the state of the art B2B ecommerce solution.

Solutionists understand business, business systems and online selling software. Our solutions take into account your business goals, your resource constraints and the specifics of your customers, your market and your product.

Your new B2B ecommerce solution should:

  • Provide a mobile and desktop friendly, easy to use interface for their customers to place orders online, anytime
  • Create customer specific order forms to make repeat orders easy
  • Allow sales staff to create online orders on the customer's behalf
  • Display up to date stock availability and lead-times directly in the order form
  • Reduce errors and save admin time by having these orders automatically loaded directly into your ERP software
  • Allow sales staff to concentrate on selling instead of administration
  • Keep customers and staff up to date with the latest information while controlling access through group login settings
  • Build a relationship with your end-user customers while still directing all sales through your retailers. (Also giving you the potential to go direct later if necessary)
  • Display customer specific pricing
  • Control visibility of products by customer
  • Control whether customer pays by credit card, direct debit or on account
  • Automatically load and update products, prices and stock levels from ERP into the website
  • Automatically keep website customer data and ERP CRM customer data in sync
  • Display past customer transactions, delivery status and credit status online
  • Send email newsletters to all or selected customers
  • Allow customers to re-use and edit previous saved orders

Optionally:

  • Manage online orders including sending delivery notifications and shipping details
  • Create and manage scheduled special offers, discounts, bulk deals, two for one, category specific pricing tiers, free shipping over a certain order size, etc
  • Send automated and personalized email reminders when a customer does not complete their online order
  • Provide a tuneable onsite search that understands spelling errors, sizes and colours
  • Create an online version of a printed catalogue where customers can order directly from the page
  • Create "kitset" or bulk buy offers made up of multiple products and order with one click
  • Create additional websites for different marks or brands, all running off the one administration and database

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Solutionists have been developing and supporting ecommerce solutions for well over a decade
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